As all of our baked goods are made in small batches when you place your order (we do not inventory or "flash freeze" then thaw prior to shipping), we do ask for your patience whilst your traditional British bakes are hand prepared and baked, steamed or griddled using time-honoured methods to Laine's exacting standards! Although we ask for 1 to 2 weeks prep time, we do our best to ship within five business days of order placement.
We are unable to accept returns or exchanges of edible goods. Your order is not refundable. If you have an issue with your order, please contact us at aBritishBaker@gmail.com. We will do our utmost to make things right!